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The customer can return any product for FREE and the money will be refunded within 15 working days, in case the return is due to an error of the online store (the return can be made by issuing a credit or by refund).

The refund in case of order with COD or DEPOSIT, is made by depositing the amount from the online store to a bank account of Hellenic bank that will be indicated by the customer. 

Refund in case of order by Credit Card or PAYPAL payment method, is done electronically.

In case the customer wants to return a product for personal reasons, without the error of the online store, then the shipping costs will have to be covered by him.